Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Types of Cookies

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device until they expire or are deleted
• First-party Cookies: Set directly by our website
• Third-party Cookies: Set by external services we use on our website

2. How We Use Cookies

We use cookies for several purposes to enhance your experience on our website:

Essential/Necessary Cookies

These cookies are essential for the proper functioning of our website. They enable core functionality such as:

• Security and authentication
• Remembering your cookie preferences
• Enabling basic website navigation
• Maintaining session state during booking processes
• Load balancing and system optimization

These cookies cannot be disabled as they are essential for website operation.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information about:

• Pages visited and time spent on each page
• How you arrived at our website
• Which features are most and least popular
• Error messages encountered
• Website performance and loading times

This information is used to improve our website's functionality and user experience.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

• Remembering your preferences and settings
• Storing your travel search criteria
• Maintaining your language and region preferences
• Personalizing content based on your interests
• Providing social media integration

Marketing/Advertising Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness:

• Personalizing advertisements based on your interests
• Limiting the number of times you see an advertisement
• Measuring advertising campaign effectiveness
• Enabling remarketing to previous website visitors
• Providing social media advertising integration

3. Third-Party Cookies

We work with trusted third-party services that may place cookies on your device. These include:

Service Providers

• Google Analytics: Website traffic analysis and reporting
• Customer Support Tools: Live chat and support ticket systems
• Content Delivery Networks: Faster website loading and performance
• Social Media Platforms: Social sharing and login functionality
• Payment Processors: Secure payment processing and fraud prevention

Business Partners

• Travel service providers for booking integration
• Marketing and advertising partners
• Technology and security service providers

Each third-party service has its own privacy policy governing their use of cookies. We encourage you to review their policies for more information.

4. Managing Your Cookie Preferences

Cookie Consent Tool

When you first visit our website, you'll see a cookie banner allowing you to:

• Accept all cookies
• Accept only necessary cookies
• Customize your preferences for different cookie categories

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings > Advanced > Privacy and security > Cookies
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Site permissions > Cookies and site data

Mobile Devices

Mobile browsers also allow cookie management through their privacy settings. Consult your device's help documentation for specific instructions.

5. Cookie Retention Periods

Different types of cookies have different retention periods:

Cookie Category	Typical Retention Period	Purpose
Essential/Necessary	Session or up to 1 year	Website functionality
Analytics	2 years	Usage analysis
Functional	1-2 years	User preferences
Marketing	30 days to 2 years	Advertising and remarketing

6. Impact of Disabling Cookies

Disabling certain cookies may impact your website experience:

Essential Cookies

Disabling essential cookies will prevent proper website functionality, including:

• Inability to make bookings
• Loss of session data
• Security vulnerabilities
• Form submission issues

Non-Essential Cookies

Disabling non-essential cookies may result in:

• Less personalized experience
• Need to re-enter preferences repeatedly
• Less relevant advertising
• Limited analytics for website improvement

7. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

Web Beacons/Pixels

Small transparent images used to track email opens and website interactions.

Local Storage

Browser-based storage for maintaining user preferences and application data.

Server Logs

Automatic collection of IP addresses, browser information, and access times for security and analytics.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in technology
• Legal or regulatory requirements
• Updates to our services
• Changes in our third-party partnerships

We will notify users of significant changes through website notices or email communications.

9. Your Rights

Under applicable data protection laws, you have rights regarding cookies and tracking:

• Consent: Right to give or withdraw consent for non-essential cookies
• Access: Right to know what data is collected through cookies
• Deletion: Right to request deletion of cookie data
• Portability: Right to receive cookie data in a portable format
• Objection: Right to object to cookie-based processing

10. Contact Us

If you have questions about our Cookie Policy or cookie practices, please contact us: